Competence-based IT service and consulting companies with a more complex product portfolio than their traditional model counterparts are becoming increasingly popular around the world. The revised service modules bring together solutions that can be integrated with, for example, older IT platforms. From a combination of boxed solutions and open source technologies, the so-called mosaic development model was created. Thanks to this, the changed and new needs of large corporate players in most industries have become fully serviced.
Since the onset of the Covid-19 pandemic, with the spread of remote work and its emergence as the norm, as well as the disruption of value chains, there has been a growing demand for digital solutions that make the work of large companies more efficient. . There was also a need to rethink the normal operating processes used previously, and it was time to modernize the old IT systems running in large multinational companies, which were often considered outdated. More and more IT service companies have begun to restructure their portfolio of services recommended for large companies, thus creating competency-based IT service and consulting companies. These companies are looking for customer pain points and assessing the main issues faced by industry players in the context of advisory advice.
What makes an IT service provider competent?
Competency-based companies are able to respond creatively and flexibly to ever-changing market demands, while taking into account the individual needs of users, on the other hand, they also focus on future trends associated with modern technologies, for example, the automation and optimization of predefined processes in the financial scope or even the potential of Industry 4.0. Such companies always offer their customers the most ambitious solution, be it a boxed solution or a unique development.
Competency-based services have also emerged in Hungary.
“Companies like ours leverage a broad, competency-based service portfolio, their industry expertise, and take into account the rate of return and lifecycle efficiency of the product they are implementing as early as the evaluation phase,” he said. – said Katalin Korczok, director of sales and business development of the Hungarian office of Qualysoft Group, which has German roots and currently operates in 8 countries. Qualysoft created an acronym for simplicity: they define themselves as a CBIT (Competence Based IT) company.
According to the specialist, CBIT companies are generally able to serve digital transformation efforts extremely efficiently, as well as being able to meet any IT needs of large enterprise clients. Qualysoft, for example, can integrate systems based on heterogeneous technologies using different platforms. In addition, they can even build customized solutions based on Microsoft boxed products using open source components. The combined use of boxed products and open source is also called hybrid or mosaic development.
What makes Qualysoft a CBIT company?
“During the pandemic, customers are asking for help with remote work support, and more recently with security and cloud solutions. For example, we have supported remote work using Microsoft Azure cloud collaboration tools. epidemic, we have developed a structure with which we can effectively manage the company’s resource management, customer management and business intelligence platforms. All of these are also part of competency-based IT (CBIT), but they are located at the lowest level, as a kind of cornerstone stones,” said Katalin Korczok.
According to the specialist, in addition to the above, leading IT service providers have also strengthened their related services, such as Business Continuity Plan (BCP), which can be very effectively supported by next-generation IT solutions, such as DevOps technologies / methodology ( or including, for example, IaC – infrastructure as code solutions) in which Qualysoft is a prominent player.
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This Article What will the IT consulting company of the future look like? was first Published on World Weekly News